Terms & Conditions

Welcome to Radhey Furnitures. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue the use of our website.

1. About Radhey Furnitures

Radhey Furnitures is a trusted furniture store based in Jaipur, offering premium-quality home and office furniture through our online platform. We strive to provide durable, stylish, and affordable furniture backed by excellent customer service.

2. Acceptance of Terms

By accessing our website, browsing products, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

3. Products & Pricing

We make every effort to display accurate product descriptions, images, dimensions, and pricing. However:

Product colours may vary slightly due to screen settings.
Measurements may have minor variations.
Product availability is subject to stock.
Prices may change without prior notice.
We reserve the right to correct any pricing or product information errors.

4. Orders

When you place an order:

You agree to provide accurate and complete information.
Orders are confirmed only after successful verification and acceptance by Radhey Furnitures.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.

If an order is cancelled after payment, the applicable refund will be processed according to our refund policy.

5. Payment

We accept secure online payments through trusted payment gateways.

Payment methods may include:

Credit Cards
Debit Cards
UPI
Net Banking
Digital Wallets
Cash on Delivery (where available)

Radhey Furnitures does not store your card details or banking credentials.

6. Shipping & Delivery

We aim to deliver products within the estimated delivery time. However, delivery schedules may vary due to:

Product availability
Custom furniture orders
Courier delays
Weather conditions
Public holidays
Unforeseen circumstances

Delivery timelines are estimates and should not be considered guaranteed.

7. Cancellation Policy

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

Custom-made or made-to-order furniture cannot be cancelled once production has started.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should inspect products upon delivery and report any manufacturing defects or transit damage within the specified period.

Refunds, where applicable, will be processed using the original payment method.

9. Warranty

Certain products may include a manufacturer’s warranty.

Warranty coverage applies only to manufacturing defects and does not cover:

Normal wear and tear
Improper use
Water damage
Accidental damage
Unauthorized repairs or modifications

Please refer to individual product pages for warranty details.

10. User Responsibilities

By using our website, you agree not to:

Violate any applicable laws.
Use false information while placing orders.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Interfere with website functionality.
Misuse our products or services.

11. Intellectual Property

All content on this website, including text, images, graphics, logos, product photographs, icons, designs, and other materials, is the property of Radhey Furnitures or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

Radhey Furnitures shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Website interruptions
Delayed deliveries
Product misuse
Third-party service failures
Technical issues beyond our control

Our total liability shall not exceed the amount paid for the purchased product.

13. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics tools, and marketing platforms.

These services operate under their own terms and privacy policies, and we are not responsible for their practices.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

Radhey Furnitures reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page. Continued use of the website indicates your acceptance of the updated terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.